Liza Tiles App

Client Overview

Liza Tiles Pvt. Ltd., is a well-known player in the ceramics industry, A manufacturer and distributor of various tile types, Floor Tiles, Vitrified Tiles, and digital wall tiles as a growing business wants to enhance its digital presence and stream sales process with high customer engagement. The core objective is to provide high-quality ceramic products to their customers from individual customers to large construction projects. 

Client Problems

Before the mobile application in business, Liza Tiles Pvt. Ltd. had several challenges common to the traditional ceramics distribution model:

1. Product Accessibility Limitation : There is a limitation to displaying a variety of tiles catalogs through physical pamphlets or restriction for visibility in static websites and difficult to browse the full range conveniently.
2. Inefficient Ordering Process: There are manual inquiries, phone calls, and email-based orders for specific tile types, quantities, and pricing could be cumbersome and error-prone for both customers and sales teams.
3. Lack of Real-time Data: Customers might not have immediate access to updated catalog or product availability, pricing, or new arrivals
4. Lack of a Modern Sales Channel: In the current digital world, a dedicated mobile channel was missing in the business which limited the client's reach to a tech-savvy customer base and hindered the potential for direct sales.
5. Brand Visibility and Engagement: Without an interactive mobile platform, it was difficult to consistently engage customers and showcase new arrivals, and offers in a visually appealing manner. 

Solutions Provided by CandidRoot Solutions

We have developed a comprehensive Android with implicitly iOS mobile application  with the Play Store/App Store presence for Liza Tiles Pvt. Ltd., addressing their challenges with a modern, feature-rich platform:

• Interactive Product Catalog: We have implemented a dynamic digital products catalog that allows users to browse various tile categories like Floor Times, Digital Wall Tiles, and GVT Vitrified with high-quality images and detailed product information.
• Streamlined Selection & Ordering: The app enables users to select desired tile products, specify quantities, and view real-time price calculations so users will have a simple order process. 
• Cross-Platform Accessibility with Flutter: We have used Flutter for mobile application development so this cross-platform with a single codebase can be used for both Android and iOS devices 
• Robust Backend with Strapi & MySQL: For CMS we have used Strapi to manage product data, categories, and potentially customer orders. Database MySQL provides a reliable and scalable database solution to store high-resolution and big-size catalogs and transactional information.
• Scalable Infrastructure with Firebase: We have used Firebase to handle secure user authentication to manage customer accounts or sales team logins, and to provide scalable cloud services for future enhancements.
• Intuitive User Interface (UI): The User Interface of the app was designed neat and clean to showcase product discovery and selection with a seamless and enjoyable user experience.

Business Smoothness After App

The mobile application for Liza Tiles has significantly improved the client's business operations and customer interactions:

• Customer Experience Enhanced : Using mobile applications, now customers can easily explore all the product catalogs, check pricing, and start ordering directly from their mobile devices.
• Sales Processes: The sales team has streamlined the sales process by automating product searching and initial order inquiries and they can focus on high-value interactions.
• Increased Market Reach & Sales Opportunities: The cross-platform app is available for both Google Play Store and iOS App Store so it can reach major users who are using Android and iOS mobiles which leads to a higher digital presence. 
• Improvement In Product Presentation: The digital catalog, with clear visuals and detailed information, effectively showcases the premium quality of products.
• Better Data Management: The integrated back-end systems using Strapi, MySQL, and Firebase provide a centralized and efficient way to manage products, Product inventory, catalogs, and customer data with accuracy and accessibility.

Conclusion

We have developed a mobile application that represents a successful digital transformation for our client in the ceramics industry with a user-friendly, feature-rich, and cross-platform mobile solution.

CandidRoot Solutions enabled Liza Tiles to overcome traditional sales processes, increase customer engagement, and streamline their business operations. This project demonstrates our capability to deliver custom mobile applications that not only meet our client’s needs but increase business efficiency and customer satisfaction.